💳
Subscriptions & Billing
Manage your subscription, view billing history, or cancel your plan through your Apple ID settings under Subscriptions.
🔑
Account & Login
Having trouble signing in? Use the "Forgot password" link on the login screen to reset your password via email.
📱
App Issues
If something isn't working as expected, try closing and reopening the app, or updating to the latest version from the App Store.
🛡️
Privacy & Data
You can delete your account and all associated data from the Settings screen in the app. See our Privacy Policy for details.
Frequently Asked Questions
How do I cancel my subscription?
Open your iPhone's Settings app, tap your name at the top, then tap Subscriptions. Find yoru in the list and tap Cancel Subscription. Your access will continue until the end of your current billing period.
Can I get a refund?
Refunds for App Store purchases are handled by Apple. Visit reportaproblem.apple.com, sign in with your Apple ID, and select the yoru purchase you'd like to request a refund for.
How do I restore my subscription on a new device?
Sign in with the same Apple ID you used to subscribe. Your subscription should restore automatically. If it doesn't, go to the paywall screen and look for a "Restore Purchases" option.
Is my data private?
Yes. Your sleep session data stays on your device. We only store your account credentials securely on our servers. You can review our full
Privacy Policy for complete details.
How do I delete my account?
Open yoru, go to the Settings tab, and tap "Delete Account." This will permanently remove your account and all associated data from our servers. Make sure to cancel your subscription first.
Does yoru work without an internet connection?
Most features work offline once the app is loaded. Audio tracks, breathing exercises, and reading content are available without an internet connection. You'll need internet for signing in and managing your subscription.
What is Red-Out Mode?
Red-Out Mode applies a warm red overlay across the app to filter out blue light, which can suppress melatonin and make it harder to fall asleep. Tap the moon icon in the top-right corner to toggle it on or off.
Is yoru a replacement for medical treatment?
No. yoru is a wellness tool designed to help with occasional sleeplessness. It is not a medical device and is not intended to diagnose, treat, cure, or prevent any medical condition. If you have chronic sleep issues, please consult a healthcare provider.